Telephone account access
Account access is only a phone call away.
Too busy to point to STCU's mobile banking or to visit a branch location? Too lazy to boot up the home or office computer?
We understand. Now you can use your cell phone or land line 24 hours a day to instantly access your STCU accounts from almost anywhere.
STCU's Computer-Aided Telephone Teller (CATT®)
Simply touch in one these numbers and follow the prompts (password required):
- In Spokane: (509) 326-3971.
- Everywhere else: (800) 634-0311. Toll free in the United States and Canada.
We charge nothing for account inquiries and transfers. Fees apply only for a few things such as ordering checks or statement copies.
Things you can do on CATT
- Check your balances
- Transfer funds
- Make loan payments
- Get Visa® cash advances
- Estimate loan payments
- Find out if a check has cleared
- Stop payment on checks
- Order new checks
- Request copies of statements, cancelled checks, and loan applications
- Report lost or stolen STCU CheckCards and Visa cards
- And more!
Contact STCU to get a CATT password. The CATT menu always tells you your options. If you know the numbers to punch in, speed along as fast as you want. There's no need to wait for prompts.
If it helps, print out a copy of the CATT reference guide to file away for the future.
To sign up for a CATT password, stop by any of our STCU branch locations or contact STCU by phone or using STCU's secure LiveChat instant messaging.
To access CATT, call (509) 326-3971 in Spokane or toll-free at (800) 634-0311 anywhere in the United States or Canada.
 Equal Opportunity Lender |
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